Privacy Policy

Privacy Policy - Laura Leicester

Laura Leicester | Assessment and Learning Consultant

Effective date: November 2026

Summary of Key Details

  • Data Controller: Laura Leicester

  • Business Name: Laura Leicester

  • Services Provided: Dyslexia assessments, specialist tuition and coaching services (online and in person)

  • Location: United Kingdom (England)

  • Contact Email: hello@lauraleicester.com

  • ICO Registration Number: ZC005492 

1. Introduction

Laura Leicester (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that any personal information you share with us is handled securely and responsibly. This Privacy Policy explains how we collect, use, store and share personal data in connection with our dyslexia assessment, specialist tuition and coaching services. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are registered with the Information Commissioner’s Office with ICO Registration Number: ZC005492.

2. What Information We Collect

We collect and process personal information to provide dyslexia assessments, specialist tuition and coaching services (“Educational Services”). This may include:

  • Names of parents/guardians and children

  • Home address and contact details (email address, phone number)

  • Date of birth

  • Background (including developmental and health information) and educational information relevant to the assessment or tuition

  • Information provided by parents, schools or other professionals

  • Assessment data (test results, reports, recommendations)

  • Payment details and information needed for invoicing and accounting purposes

  • Information you provide when contacting us by email, telephone or other means

3. How We Collect Information

Ways in which information may be collected include:

  • Questionnaires or forms completed before Educational Services, including from parents / guardians, schools and other professionals

  • Reports written by other professionals

  • Emails and telephone calls

  • Written correspondence

  • Communication during assessments, consultations or sessions

4. Why We Collect and Use Personal Data

Your personal information is collected and used only for purposes directly related to the agreed Educational Services, including:

  • Planning and delivering dyslexia assessments, specialist tuition and coaching

  • Communicating with clients and, where appropriate, schools, about sessions, outcomes, and reports

  • Producing assessment reports, making a diagnosis and recommendations

  • Making onward referrals

  • Maintaining necessary records for legal and professional obligations, including but not limited to financial records

  • Managing payments, invoices and business administration

  • Complying with legal, regulatory and safeguarding obligations

The legal bases relied on for processing your personal data under the UK GDPR include:

  • Contractual necessity: to perform and deliver the services you have requested

  • Legitimate interests: where processing is necessary for the effective management and operation of our business, provided those interests do not override your rights

  • Consent: where you have agreed to share information with us, other professionals or organisations

  • Legal obligation: to maintain accounting and safeguarding records as required by laws and regulations

In the case of children under the age of 18, we rely on the explicit consent of the parent / guardian for collecting and processing personal data. 

5. How We Store and Protect Personal Data

We take appropriate technical and organisational measures to safeguard your information.

  • Assessment reports and scanned documents are stored electronically on a password-protected computer.

  • Paper notes are securely destroyed once assessment reports have been finalised and tutoring and/or coaching relationships have completed.

  • Electronic copies of reports and other electronic records are retained only for as long as necessary to meet professional, safeguarding, and legal requirements.

6. How Long Information is Kept

·       We retain personal information only for as long as necessary for the purposes for which it was collected, including providing services and meeting legal obligations.

·       The retention period will depend on the nature of the information and the reason it is held. Information will be securely deleted or destroyed when it is no longer required.

  • Assessment reports are digitally stored until:

    • Age 24 if assessed while under 18, or

    • Six years after assessment if aged 18 or over.

7. Sharing of Personal Data

  • We will not share your personal data with any third parties for marketing or unrelated purposes.

  • Information may be shared where appropriate and with the necessary permission or other lawful basis, for example with:

    • Schools, local authorities, exam boards, or universities — when sharing reports or recommendations

    • Other professionals involved in the educational support of your child

  • We may share information where necessary and appropriate with regulatory, safeguarding or law enforcement authorities where legally required or permitted, including where necessary to protect a child or another person from harm.

  • From time to time, anonymised reports may need to be shared with professional bodies with all personal identifiers removed.

  • We may share information with our accountant or professional advisers where necessary.

  • We use some trusted third-party services (e.g., cloud storage, email provider). These providers act as data processors and must comply with GDPR.

8. Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights, subject to certain legal conditions and exceptions:

  • The right to access the personal data we hold about you (a Subject Access Request)

  • The right to request correction of inaccurate or incomplete data

  • The right to request deletion (“erasure”) of your data, where applicable

  • The right to restrict processing of your data in certain circumstances

  • The right to object to the processing of your data

  • The right to withdraw consent at any time

If you would like to exercise any of these rights, please email: hello@lauraleicester.com with full details of the request. Requests will be responded to within one month. Please note: certain data must be retained for legal and accounting reasons.

9. Complaints

If you have any concerns about how your data is used, please contact us directly. If you remain dissatisfied, you have the right to raise a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk/make-a-complaint/

10. Updates to This Privacy Notice

We may update this Privacy Policy from time to time to reflect changes in our services or how we handle personal information.

The latest version will be available on our website.

Last updated: November 2026